RFI response time calculator
Paste the sent and answered dates from your RFI log. See how long answers really take, how many came back inside the contract response period, and which open RFIs are already late.
Illustrative sample log of 12 RFIs, not a benchmark. Paste your own: your log stays in your browser and isn't put in the share link.
How this is calculated
Turnaround is counted from the date an RFI was sent to the date it was answered: calendar days by default, or Monday to Friday if you tick working days (holidays aren't removed). Open RFIs are aged to the "as of" date.
Turnaround = date answered − date sent Within the period = answered RFIs with turnaround ≤ period ÷ answered RFIs Open and late = open RFIs older than the period on the "as of" date
Why the median
One RFI that sat for six weeks pulls the average up. The median is the turnaround of the middle RFI, so it shows what a typical answer takes; the average and the longest show the tail. There's no industry figure here to compare against: compare against your own contract period, and against your previous jobs.
What to do with it
Bring the open-and-late list to the weekly meeting, by ball in court. Slow answers often start with vague questions: the RFI writing checklist covers what to put in one.
Stop re-keying the numbers behind this math.
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